Privacy Policy

At La La Walk, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.lalawalk.com (the “Site”), or purchase products from us.

Your Express Consent to Collection and Use of Information
We reserve the right to collect personally identifiable information such as your name, address, telephone number, email address, and demographic, transactional, and profile data like IP address, internet domain, browser type, referrer, and user agent information (“Personal Information”). We use various data collection methods on our Site/App or via other channels, including cookies, to gather relevant information. All Personal Information is stored on secure servers and treated as fully confidential. By accessing our Site/App and/or communicating with us through other channels, you expressly consent to the collection, transfer, processing, use, and storage of your Personal Information in accordance with this Privacy Policy. If you do not agree with any of the terms in this Privacy Policy, please contact us at info@lalawalk.com for assistance. By using our Site/App or communicating with us through other channels, you grant La La Walk a non-exclusive, worldwide, royalty-free perpetual license to use your Personal Information for the purposes outlined herein.
Information We Collect
We may collect Personal Information from you in various ways, including when you visit our Site, place an order, subscribe to our newsletter, fill out a form, or engage in other activities, services, or resources we provide. The types of information we may collect include:

Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
Non-Personal Identification Information: Browser type, device type, IP address, referring site, and other technical information.
Order Information: Details of the products you purchase, payment method, and order history.

3. How We Use Your Information
We may use the information we collect from you in the following ways:

To Process Transactions: To fulfill and manage your orders, payments, and delivery.
To Improve Our Website: To understand how our customers use our Site, so we can make improvements and enhance the user experience.
To Send Periodic Emails: To send you order confirmations, updates, and promotional materials. You can opt-out of receiving promotional emails at any time.
To Respond to Customer Service Inquiries: To provide you with support and address your questions or concerns.
To Personalize Your Experience: To deliver content and product offerings tailored to your interests.

4. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your Personal Information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchanges between the Site and its users occur over a secured communication channel, encrypted and protected with digital signatures. We take appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, we cannot guarantee the security of any information disclosed online.

5. Sharing Your Information
We prioritize your privacy and security. We will not share or pass any debit/credit card details to third parties. All payment information is securely processed and handled with the utmost care. We do not store, sell, trade, share, lease, or rent your debit/credit card details and Personal Information to others. We may share generic aggregated demographic information not linked to any Personal Information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery companies, and marketing partners. These service providers are contractually obligated to protect your information and use it only as necessary to provide their services.

6. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your Personal Information, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies
Our Site may use “cookies” to enhance the user experience. Cookies are small files stored on your device that track information about how you use our Site. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly if cookies are disabled. We may also use other tracking technologies, such as web beacons and pixels, to collect data about your interaction with our emails and advertisements.

8. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. If you provide any information to such third parties, different rules regarding the collection and use of your Personal Information may apply. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Rights
You have the right to access, correct, or delete your Personal Information held by us. You may also have the right to object to or restrict certain types of processing of your Personal Information. To exercise these rights, please contact us at info@lalawalk.com.

10. Changes to This Privacy Policy
La La Walk reserves the right to update or modify this Privacy Policy at any time. When we do, we will post the revised policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Modifications will be effective on the day they are posted.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@lalawalk.com.